Has Your Wireless Network Configuration Changed?

Category: Knowledgebase

Wi-Fi networks with encryption options like WPA or WEP turned on require computers to use matching security keys when connecting. If someone changes the encryption keys or passphrase on the access poi...

Are You Overlooking the Obvious?

Category: Knowledgebase

Unplugged or loose network cables are easy to miss yet one of the most common reasons you might suddenly find yourself unable to connect to the Internet. That's not a problem on wireless networks, but...

Contact Your Internet Service Provider

Category: Knowledgebase

Those using satellite Internet service may notice they can't connect to the Internet during periods of very bad weather. Providers in dense urban areas (including cellular Internet carriers) sometimes...

Avoid IP Address Conflicts

Category: Knowledgebase

If your computer and another on the network both have the same IP address, the conflict between them will prevent either from working properly online.   Action - To resolve an IP conflict, follow thes...

Are You Being Blocked By Your Service Provider?

Category: Knowledgebase

Internet Service Providers (ISPs) can choose to block access from your account if you fail to make payment or otherwise violate the provider's Terms of Service. Especially when using paid hotspots tha...

I can't connect to the Internet.

Category: Knowledgebase

1. Are You Overlooking the Obvious? 2. Rule Out False Alarms 3. Avoid IP Address Conflicts  4. Check for Computer Firewall Malfunctions  5. Are You Outside of Wireless Signal Range?  6. Has Your Wirel...